Privacy Policy

Last updated: 19 October 2026

At Active Bubbl, we believe strong professional relationships are built on trust. Protecting your personal information is an important part of that commitment.

This Privacy Policy explains how Active Bubbl collects, uses, stores and shares personal information when you visit our website, create an account or use our professional networking and referral platform.

We are committed to handling personal information responsibly and in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), where they apply.

1. Who we are

Active Bubbl is an Australian-based digital networking and referral management platform designed to help professionals and businesses build connections, exchange referrals and manage business opportunities.

This policy applies to information collected through our website, platform and related services.

Business name: Zen Digital Pty Ltd t/as Active Bubbl

Trading name: Active Bubbl

Website: https://activebubbl.com.au

Contact: hello@activebubbl.com.au

2. Information we collect

We collect personal information that is reasonably necessary to provide, manage and improve our services.

Depending on how you interact with Active Bubbl, this may include:

Account and profile information

  • Your name, email address and contact number.
  • Business name, occupation, industry and location.
  • Business descriptions, professional profiles and profile images.
  • Account preferences and membership details.

Networking and referral information

  • Details of professional connections made through the platform.
  • Referrals sent, received and managed.
  • Contact information provided as part of a referral.
  • Referral descriptions, progress updates, statuses and activity histories.
  • Meeting requests and related scheduling information.

Technical and usage information

  • Device type, browser and operating system.
  • IP address and approximate location derived from technical information.
  • Website and platform activity.
  • Cookies and similar technologies used to support functionality and understand usage.

Communications

  • Enquiries submitted through our website.
  • Correspondence with our support team.
  • Feedback and other information voluntarily provided to us.

We ask users to avoid submitting unnecessary sensitive personal information through the platform.

3. How we collect information

We may collect personal information:

  • Directly from you when you register, complete your profile or contact us.
  • Through your interactions with other members.
  • When you send, receive or update referrals.
  • When another member provides your details as part of a professional introduction or referral.
  • Automatically through your use of our website and platform.
  • Through authorised third-party services and integrations.

Where information is provided about another person, users are responsible for ensuring they have an appropriate basis to share that information.

4. How we use your information

We use personal information to operate Active Bubbl and provide a useful, secure networking experience.

This includes:

  • Creating and managing member accounts.
  • Displaying professional profiles and facilitating connections.
  • Enabling members to send, receive and manage referrals.
  • Providing referral tracking, updates and activity histories.
  • Facilitating meeting requests and scheduling.
  • Generating dashboard insights and referral statistics.
  • Communicating important account and platform updates.
  • Responding to enquiries and providing technical support.
  • Maintaining platform security and preventing misuse.
  • Improving our services and user experience.
  • Meeting applicable legal and regulatory obligations.

We may also use information to communicate relevant product news, updates and promotional opportunities where permitted by law.

You can opt out of marketing communications at any time.

5. Sharing information with other members

Active Bubbl is designed to facilitate professional connections and referrals. Certain information may therefore be visible to, or shared with, other members as part of the platform’s functionality.

This may include:

  • Information displayed on your professional profile.
  • Your business details and services.
  • Referral information shared with relevant participants.
  • Referral progress updates and activity histories.
  • Meeting requests and associated contact information.

We encourage members to share only information necessary for a genuine professional introduction or business opportunity.

Members must not use information obtained through Active Bubbl for unauthorised marketing, unsolicited communications or purposes unrelated to the intended professional interaction.

Important: The precise visibility of profile details, referral information and activity histories depends on the platform’s access settings and must be confirmed before this policy is published.

6. Referral information and third-party privacy

Referrals may involve personal information about individuals who are not registered Active Bubbl members.

When creating a referral, members should ensure that the person being referred understands the intended introduction and that their information may be shared with the receiving professional.

Members must only provide information they are lawfully permitted to share and should obtain consent where required.

Active Bubbl facilitates the exchange and management of referral information but does not authorise members to use that information for unrelated purposes.

Where applicable, Active Bubbl will provide required privacy notifications and respond to privacy requests relating to personal information held through the platform.

7. Third-party services and integrations

Active Bubbl may use third-party providers to support the operation of its website and platform.

These may include services for:

  • Website and platform hosting.
  • Database storage and infrastructure.
  • Email delivery and account notifications.
  • Calendar integration and meeting scheduling.
  • Website analytics and performance monitoring.
  • Payment processing, where applicable.
  • Technical maintenance and support.

These providers may process personal information to deliver services on our behalf.

We take reasonable steps to select appropriate providers and protect personal information shared with them.

Where third-party services operate under their own privacy policies, users may also wish to review those policies.

8. Overseas disclosure and storage

Some technology providers used by Active Bubbl may operate or process information outside Australia.

Where overseas disclosures occur, we will take steps required by applicable Australian privacy laws to protect personal information.

9. How we protect your information

We take reasonable technical and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

These measures may include appropriate access controls, secure communications, authentication mechanisms and monitoring.

While we work to protect information held through Active Bubbl, no internet-based service can guarantee absolute security.

Members are responsible for maintaining the confidentiality of their login credentials and notifying us if they suspect unauthorised access to their account.

10. Cookies and website analytics

Our website and platform may use cookies and similar technologies to support functionality, remember preferences, maintain sessions and understand how visitors interact with our services.

Some cookies may be essential for the platform to operate correctly.

Where optional analytics or marketing technologies are used, we will provide appropriate information and choices as required by applicable law.

You can manage certain cookie preferences through your browser settings, although disabling essential cookies may affect platform functionality.

11. Marketing communications

We may send members information about Active Bubbl, including platform updates, new features, relevant opportunities and promotional communications.

Marketing communications will be sent in accordance with applicable Australian laws, including the Spam Act 2003 (Cth).

Where required, we will obtain consent before sending marketing communications.

You can unsubscribe from marketing emails using the link provided or by contacting us.

Essential service communications, such as security notifications and important account updates, may still be sent where appropriate.

12. Accessing and correcting your information

You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

You may also be able to update certain details directly through your Active Bubbl account.

To make a request, contact us using the details provided at the end of this policy.

We may need to verify your identity before processing a request. We will respond within a reasonable timeframe and in accordance with applicable privacy laws.

13. Account closure and data retention

You may request the closure of your Active Bubbl account by contacting us or using any account closure functionality available through the platform.

We retain personal information for as long as reasonably necessary to provide our services, fulfil legitimate operational purposes and comply with applicable legal obligations.

When information is no longer required, we will take reasonable steps to securely delete or de-identify it, unless retention is required or authorised by law.

Some referral records may involve multiple members. Requests to delete information associated with these records will be assessed with consideration for the privacy rights of other individuals and applicable retention requirements.

14. Data breaches

We take privacy and information security seriously.

If we become aware of a suspected data breach, we will investigate and take appropriate steps to contain and address the incident.

Where a data breach meets the requirements of Australia’s Notifiable Data Breaches scheme, and that scheme applies to Active Bubbl, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required.

15. Privacy enquiries and complaints

If you have a question or concern about how Active Bubbl handles personal information, please contact us.

Privacy contact: Andy Taranto
Email: hello@activebubbl.com.au
Phone: 0403 771 556
Postal address: B1/41 Watt Rd, Mornington VIC 3931

Please provide sufficient details for us to understand and investigate your concern.

We will review privacy complaints and aim to provide a response within 30 days.

If you are dissatisfied with our response, you may be able to lodge a complaint with the Office of the Australian Information Commissioner.

Website: https://www.oaic.gov.au

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal obligations or information-handling practices.

The latest version will be available on our website, with the date of the most recent update displayed at the top.

Where appropriate, we may notify members of significant changes.

17. Contact us

For privacy-related questions, requests or complaints, please contact:

Active Bubbl
Zen Digital Pty Ltd t/as Active Bubbl
B1/41 Watt Rd, Mornington VIC 3931
hello@activebubbl.com.au
0403 771 556
Website: https://activebubbl.com.au