Terms & Conditions

Last updated: 19 October 2026

Welcome to Active Bubbl.

Active Bubbl is a professional networking and referral management platform designed to help businesses build meaningful connections, share opportunities and grow together.

These Terms & Conditions explain your rights and responsibilities when accessing or using Active Bubbl.

Please read them carefully before creating an account or using the platform.

1. About Active Bubbl

Active Bubbl is operated by Zen Digital Pty Ltd, trading as Active Bubbl (ABN 81 617 869 404), an Australian business.

References to “Active Bubbl”, “we”, “us” and “our” refer to the platform operator.

References to “you”, “your” and “member” refer to individuals or businesses accessing or using the platform.

These Terms apply to our website at https://activebubbl.com.au, our online platform and associated services.

By registering an account and accepting these Terms, you agree to comply with them.

2. Eligibility and registration

To create an Active Bubbl account, you must:

  • Be at least 18 years old.
  • Provide accurate and current registration information.
  • Have the authority to represent any business or organisation associated with your account.
  • Use the platform for lawful professional or business purposes.
  • Comply with these Terms and applicable Australian laws.

You agree to keep your account information up to date.

We may request reasonable verification of your identity or business details where necessary to protect the platform and its members.

3. Your account and responsibilities

You are responsible for maintaining the security of your account and login credentials.

You agree to:

  • Keep your login details confidential.
  • Notify us promptly if you suspect unauthorised access.
  • Take reasonable steps to ensure information submitted through your account is accurate.
  • Use your account only for authorised purposes.
  • Respect the privacy and confidentiality of other members.

You must not impersonate another person or business, create misleading profiles or provide false professional credentials.

4. Professional networking and connections

Active Bubbl provides tools to help members connect, communicate and develop professional relationships.

By using these features, you acknowledge that:

  • Members are responsible for deciding which connections and business relationships to pursue.
  • A connection through Active Bubbl does not constitute an endorsement, certification or guarantee by Active Bubbl.
  • Members should undertake their own checks before entering into business arrangements.
  • Professional relationships and agreements between members remain their own responsibility.

Active Bubbl does not guarantee the suitability, qualifications, reliability or performance of any member.

5. Sending and receiving referrals

Active Bubbl enables members to create, send, receive and track professional referrals.

When submitting a referral, you agree that:

  • The information you provide is accurate to the best of your knowledge.
  • You have a lawful basis for sharing any personal information included.
  • You have obtained the individual’s consent where required for the intended introduction.
  • The referral represents a genuine business opportunity or professional introduction.
  • You will not knowingly submit misleading, fraudulent or unsolicited referrals.
  • You will only include information reasonably necessary for the intended referral.

When receiving a referral, you agree to:

  • Use the information only for lawful and authorised purposes.
  • Respect any restrictions or expectations communicated with the referral.
  • Protect confidential and personal information.
  • Avoid unauthorised marketing or sharing of referral information.
  • Comply with applicable privacy, consumer protection and industry-specific requirements.

Members must not use Active Bubbl to collect, harvest, sell or distribute personal information without appropriate authorisation.

6. Referral tracking and updates

Active Bubbl provides tools to help members monitor referral progress, activity and outcomes.

Referral statuses and updates may depend on information entered by participating members.

You acknowledge that:

  • Referral tracking information may not always be complete or current.
  • Members are responsible for providing accurate updates.
  • A referral being marked as completed does not independently verify a transaction or commercial outcome.
  • Dashboard statistics are based on information available within the platform.

Active Bubbl does not independently verify every referral, status update or reported business outcome.

7. No guarantee of business outcomes

Active Bubbl is designed to support professional networking and referral management.

However, we do not guarantee:

  • A particular number of connections or referrals.
  • That a referral will result in an enquiry, sale or transaction.
  • That another member will respond to or accept a referral.
  • Any specific financial return, revenue increase or business growth.
  • The quality or suitability of products and services offered by other members.

Business outcomes depend on factors outside Active Bubbl’s control, including member participation, market conditions and individual business practices.

Nothing in this section excludes any rights or guarantees that cannot lawfully be excluded.

8. Professional and regulatory obligations

Members are responsible for complying with the laws, regulations and professional standards relevant to their industry.

This is particularly important for regulated professions, including financial services, mortgage broking, insurance, legal services and real estate.

Where applicable, members must ensure that:

  • They hold any required licences, registrations or professional authorisations.
  • Their referral arrangements comply with relevant industry requirements.
  • Any referral fees, commissions or incentives are lawfully disclosed.
  • They do not provide regulated advice or services without the necessary authority.
  • Their communications are accurate and not misleading.

Active Bubbl does not provide financial, legal, insurance or other regulated professional advice merely by facilitating connections or referrals.

9. Referral fees and commercial arrangements

Unless Active Bubbl expressly offers a separate referral payment feature, the platform does not administer, guarantee or enforce referral commissions or payments between members.

Any referral fees, commissions or commercial arrangements agreed between members are their responsibility.

Members must ensure such arrangements comply with applicable laws and professional obligations.

Active Bubbl is not a party to independent agreements between members unless expressly stated otherwise.

10. Acceptable use

We want Active Bubbl to remain a professional, respectful and trustworthy networking environment.

You must not use the platform to:

  • Engage in fraudulent, misleading or deceptive conduct.
  • Harass, threaten, discriminate against or abuse others.
  • Send spam or unsolicited bulk communications.
  • Share personal or confidential information without appropriate authority.
  • Promote unlawful products, services or activities.
  • Misrepresent your professional qualifications or business.
  • Attempt to access another member’s account without permission.
  • Interfere with the security or operation of the platform.
  • Introduce malicious software or harmful code.
  • Scrape, harvest or extract member information without authorisation.
  • Use the platform in a way that infringes another person’s rights.

We may investigate reported breaches and take proportionate action where reasonably necessary.

11. Member content and information

Members retain ownership of the content and information they submit to Active Bubbl, subject to any rights held by third parties.

By uploading or submitting content, you grant Active Bubbl a non-exclusive, royalty-free licence to host, store, reproduce, display and process that content to the extent reasonably necessary to provide and operate the platform.

You confirm that you have the rights and permissions necessary to submit the content and grant this licence.

You are responsible for ensuring your content does not infringe intellectual property rights, confidentiality obligations or applicable laws.

We may remove or restrict access to content that breaches these Terms or applicable law, acting reasonably and having regard to the circumstances.

12. Privacy and confidentiality

Your privacy is important to us.

Our Privacy Policy explains how we collect, use, disclose and protect personal information.

By using Active Bubbl, you acknowledge that personal information will be handled as described in that policy.

Members must respect the confidentiality of referral information, business communications and personal details obtained through the platform.

Information shared through Active Bubbl must not be used for unrelated purposes without appropriate authorisation.

Please refer to our Privacy Policy for further details.

13. Third-party integrations

Active Bubbl may offer integrations with third-party services, including calendar applications, email services or other business tools.

Use of these services may be subject to the relevant provider’s terms and privacy policies.

Where you choose to connect a third-party service, you authorise the access and information exchange described during the connection process.

Active Bubbl is not responsible for the independent acts or omissions of third-party providers, except where responsibility cannot lawfully be excluded.

14. Membership and Pricing

Active Bubbl is currently free to join and use. However, we reserve the right to introduce membership fees, subscription plans or charges for additional features and services in the future.

Any changes to membership pricing will be communicated to affected members in advance. Members will have the opportunity to review and accept any applicable fees and terms before being charged.

All pricing and payment arrangements will be subject to applicable Australian Consumer Law.

15. Platform availability and changes

We aim to provide a reliable and accessible platform.

From time to time, Active Bubbl may be unavailable due to maintenance, updates, technical issues or circumstances outside our reasonable control.

We may introduce, modify or discontinue features where reasonably necessary to improve security, functionality or the operation of the service.

Where changes materially affect members, we will provide reasonable notice where practicable.

Nothing in this section limits rights or remedies available under applicable law.

16. Suspension and termination

We may suspend or restrict access to an account where reasonably necessary, including where:

  • A member materially breaches these Terms.
  • Fraudulent or unlawful activity is reasonably suspected.
  • There is a security risk affecting the platform or other members.
  • An account is used to misuse personal or referral information.
  • Suspension is required by law.

Where appropriate, we will provide notice and an opportunity to address the issue.

Members may request account closure in accordance with the available account management process.

Account closure does not automatically remove information that Active Bubbl is required or authorised to retain.

Any outstanding payment, refund or subscription obligations will be handled in accordance with applicable law and the relevant membership terms.

17. Intellectual property

The Active Bubbl name, branding, website design, software, platform features and original content are owned by or licensed to Active Bubbl.

You may access and use the platform for its intended purposes in accordance with these Terms.

You must not reproduce, distribute, modify, reverse engineer or commercially exploit protected platform materials without appropriate authorisation, except where permitted by law.

18. Liability and Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any rights, guarantees or remedies that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.

To the extent permitted by law, Active Bubbl is not responsible for losses arising solely from independent dealings between members, including unsuccessful referrals, commercial disagreements or the conduct of another member.

Where Active Bubbl is legally responsible for a loss, any limitation of liability will operate only to the extent permitted by applicable law.

Members remain responsible for their own professional services, business decisions and agreements with other members.

19. Complaints and disputes

If you experience an issue with Active Bubbl, please contact our support team so we can investigate.

We aim to respond to enquiries and complaints within a reasonable timeframe.

Where a dispute relates to an independent transaction or professional arrangement between members, the members should first attempt to resolve the matter directly.

Active Bubbl may assist with platform-related information where appropriate but is not obliged to act as an arbitrator in private commercial disputes.

Nothing in these Terms prevents a person from exercising their legal rights or seeking assistance from an appropriate regulator, tribunal or court.

20. Changes to these Terms

We may update these Terms to reflect changes in our services, operations or legal obligations.

The latest version will be published on our website with its effective date.

Where changes materially affect existing members, we will provide reasonable advance notice where practicable and obtain agreement where legally required.

Changes will not retrospectively remove accrued rights or remedies.

21. Governing law

These Terms are governed by the laws of Victoria, Australia, and applicable Commonwealth laws.

The parties submit to the jurisdiction of courts with authority to hear disputes arising under these Terms, subject to any mandatory legal rights concerning jurisdiction or dispute resolution.

22. Contact us

If you have any questions about these Terms & Conditions, please contact:

Active Bubbl
Zen Digital Pty Ltd t/as Active Bubbl
B1/41 Watt Rd, Mornington VIC 3931
hello@activebubbl.com.au
0403 771 556
Website: https://activebubbl.com.au